Inquiry → quote → agreement → payment → production → delivery.
The client contacts us and describes the services or deliverables required.
We prepare a written quote or proposal describing the project scope, price, expected deliverables, delivery timeline, revision terms, and payment schedule.
The client reviews and approves the project terms before payment.
Payment is collected according to the approved invoice, quote, or service agreement. Depending on the size and duration of a project, payment may be collected in full, as a project deposit with milestone payments, or through recurring billing for an ongoing service agreement.
Our team performs the services described in the approved scope of work.
Where revisions are included, the client may submit revision requests according to the agreed project terms.
Final deliverables are provided electronically by email, secure file transfer, project-management platform, cloud storage, or another agreed digital delivery method. See the Delivery & Fulfillment Policy.
You receive a written scope covering services, deliverables, price, timeline, revisions, and refund terms.